Support
Cleared · Waisssoft
We are happy to help with questions about your account, sign-in, checklists, or using the app.
How to contact us
Email info@waisssoft.co.il and we will get back to you as soon as we can.
To help us respond quickly, please include:
- Your Cleared account email
- Device type and iOS version
- A short description of what happened, and what you already tried
Common topics
- Sign-in, account creation, or password reset
- A link sent by email that did not arrive — also check spam
- Checklists, sharing, and pilot groups
- Deleting your account in the app: Profile, then Delete account
Disclaimer
A support request — by email or through an in-app service call — is a contact channel only. It is not an SLA, a guaranteed response time, continuous availability, diagnosis, or a commitment to fix a fault, and it does not replace operational, maintenance, or flight-safety responsibility. Any reply is given at our discretion and with reasonable effort only, without liability for damage, delay, or loss.